If you have corrupted data on your Sony PlayStation 4, don’t worry — it’s relatively easy to repair. There is no need to worry if you receive an error message saying “Corrupted data”.
There are many ways in which files can malfunction. There are times when an installation may be incomplete, or another process may interrupt it. You probably won’t be able to install the game properly if your disc is damaged. The entire game file may be corrupted if you run into an issue while saving the file.
Corrupted data usually affects only the corresponding games or apps. Reinstalling them should fix the problem. There are, however, rare instances when some vital data is corrupted. The process is more involved if that is the case.
Corrupted data can be fixed in several ways in this article.
How to Know if Data is Corrupted on PS4
The symptoms of corrupted data on your PS4 can be obvious at times, but they can also appear in other ways. First, if you receive a Corrupted Data error code, you clearly have corrupted data. Occasionally, you may experience a problem without an error code indicating what it is.
You should also look out for the following signs:
- The game is lagging or isn’t loading correctly. You have a secure internet connection, and the disk isn’t scratched, but the problem persists.
- It takes a long time to navigate through menus or settings on your PS4.
- Even if the disk isn’t scratched, your PS4 will not read it.
There is a good chance that your system has corrupted data if you have already tried basic troubleshooting steps. The steps to correct the error are quite straightforward.
How to Locate and Remove Corrupted PS4 Game Files Manually
When you get a corrupted data error screen for saved game data or when the game icon shows a downward zigzag icon, the system recognizes it as corrupt and stores it separately. The file can be manually removed with a few simple steps. You can do it by following these steps.
- Select System Storage Management from the Settings menu.
- Go to Saved Data > Media Player.
- There is a “corrupt data” file in the folder.
- Click the Options button.
- To remove the corrupted file, select Delete.
The corrupted file should no longer appear when you open the media player folder again. Try reinstalling the video game if the file is from one.
Manually Remove Downloaded File
A grayed-out broken square icon would appear in your Downloads folder if the file became corrupt during download.
In order to fix this, you need to:
- On your home screen, open the Notifications menu.
- Select Downloads from the Options menu.
- Locate the corrupted file.
- Once again, press Options.
- The file should be deleted.
Try downloading the file again after you’ve done that.
How to Rebuild the PS4 Database
You can try the Rebuild database process if none of the above problems apply. It will scan your entire PS4 system for bugs, glitches, and anything that isn’t working properly. You won’t lose anything on your drive, but corrupted files will be repaired.
In order to begin, follow these steps:
- Connect the controller to the PS4 via a USB port after you have turned off your PS4. Safe mode does not work with Bluetooth controllers.
- Before you release the Power button, it should beep twice.
- Select Rebuild Database when the PS4 enters Safe Mode. The Safe Mode menu usually has it as the fifth option.
- Once the process is complete, wait for it to finish.
- Check if the corrupted data is still present on your console.
For Major Issues – Initialize PS4
You may have to wipe all your data and start over if the above methods didn’t work.
- To enter Safe Mode, follow steps 1-5 from the previous section. Now, instead of selecting Rebuild database, you should select Initialize PS4. You should find it just below it.
The PS4 will be restored to its default settings after this method erases all user-added data. Ensure that all relevant files are backed up to avoid data loss. The corrupted and malfunctioning files should disappear from your drive after this process is completed.
Still, Having Issues with Corrupted Data?
In case you’ve tried all the methods above and still encounter corrupted data all the time, your system may not be the issue.
Usually, this means the game disc is damaged, so you’ll need to replace it. The problem may be with your hard drive. Two scenarios are possible:
The Hard Drive Ran Out of Space
PS4’s built-in hard drive may not be large enough for your needs. In that case, you’ll have trouble updating, saving games, and installing new apps. In some cases, the system is unable to resolve this issue by itself, resulting in corrupted files.
Consider upgrading your HDD or freeing up some space if your HDD is almost full.
The Hard Disk is Damaged
You may have to repeat the Rebuild database process if bad sectors slip through the cracks on your PS4 HDD. Depending on the number and spread of bad sectors, this may or may not result in frequent data corruption. Either you can live with it or you can replace the hard drive.
Frequently Asked Questions
Your most frequently asked questions are answered here.
The most common cause of corrupted files on a PS4 is a power outage. Damaged files may occur if the system is not properly shut down or if there is a power surge.
You may also have problems if an update failed to complete or install properly on your PS4. A corrupted file will likely occur if your system shuts down or loses its internet connection during an update.
Other causes include hardware failures and corrupted files downloaded from the internet. You may need to upgrade your hard drive or contact Sony for additional assistance depending on the severity of the problem.
You may be able to recover your data with a system restoral if you reset your system to factory defaults.
Data can be recovered if you have backed up your content:
1. Select Settings > System > Backup and Restore > Restore PS4.
2. Select the files you want to recover and attempt to restore them.
By logging into your PlayStation account (or the account associated with your game, such as Bethesda or Epic Games), you can recover a lot of your saved progress and games.