LG IMS Keeps Stopping? How to Fix it?

Does LG IMS keep stopping? how to fix it? The LG IMS keeps stopping error messages that might appear on your screen if you own an Android phone or use an LG phone. Many users around the world wonder what LG IMS does in their devices, and how to fix it.

Due to ignorance, many users have reported LG IMS as a virus, such as omacp, and have associated it with illegal data transmission between Android devices and third parties. Is that true, however? Are you in need of the app? Would it be possible to fix the LG IMS that keeps crashing? All these questions and many more can be answered in this article.

What is LG IMS app on Android phones?

The first thing we need to understand is what LG IMS is used for and what it does in your device. LG IP (Internet Protocol) Multimedia Services is its short form.

From its extended form, you can get an idea of what the app is about, i.e. IP multimedia services. LG’s multimedia services specifically deal with Wi-Fi calling and Voice Over Long Term Evolution, or VoLTE.

Is LG IMS only present in LG devices?

If you have an Android device and see the message ‘unfortunately LG Ims has stopped’, you might wonder why that is the case.

Although ‘lg’ in LG ims denotes LG company, it does not imply that the provision is exclusive to LG.

Other Android manufacturers have embraced it, and it is no wonder that the error message appears on non-LG devices as well.

Your LG device is not harmed by this, and there is nothing to worry about.

Does the app have a package name?

Today, package names are more popular than ever before, as technological advancements bring about yet another hallmark. When downloading apps from app stores, such as LG Smartword or Google Play, they are crucial.

Besides, package names become useful when running updates because some of the applications are exclusively identified by their package extensions.

Furthermore, when you want to delete apps, especially system pre-installed apps like coremobility app vnotes or com google android packageinstaller, using USB Debugging or the System App Removal method, the package name is useful.

Despite being a framework, LG ims has a package name, com.lg.ims, with which it is identified on Android devices. Using this extension, you can update the app frameworks.

Is LG IMS a virus or spyware?

Often, people associate specific aspects or apps on their devices with viruses or malicious applications when they do not understand them. This has also been said about the LG ims system app, but you might be relieved to learn that it is not malicious.

Therefore, using Wi-Fi calling or other IP multimedia features won’t result in your data being unintentionally transmitted to third parties.

Do I need the app?

Many Android and LG Stylo and Wing users have asked us whether they really need LG ims.

You will need LG ims if you make Wi-Fi calls or use VoLTE functionality, but you won’t see the has stopped working message. You may want to remove the framework if you don’t use these functionalities.

What is the issue associated with LG IMS?

LG’s IMS app on Android is an essential component in a device and allows specific multimedia functionalities to be executed. However, users have encountered several issues, including the LG IMS app on T-Mobile to keep stopping and popping up.

Some of these are only trivial because it is how every app works, but we are going to discuss all of them, including;

  • High battery consumption
  • Automatic turning on of location
  • Unfortunately LG ims keeps stopping error message

High battery consumption

After checking battery usage and seeing LG ims listed among other battery-sucking apps, many users have associated LG ims with high battery consumption.

With LG ims, multimedia aspects such as VoLTE and Wi-Fi calling are possible. As a result of Wi-Fi usage, we expect the framework to fuel battery consumption.

Therefore, while you may blame the app for battery draining, it has nothing to do with it.

Automatic turning on of locations

Others have complained about LG ims automatically turning on location.

In what way? You might find that your location is turned on and when you try to turn it off, you get a notification that says turning off the location will stop LG Ims from running.

This may seem like a big problem, but it’s just how the framework is designed. The LG ims must be turned on in order to use Wi-Fi uninterrupted, especially for Wi-Fi calling.

The ‘unfortunately LG ims has stopped error message’

One of the most frequently occurring error messages in Android devices is the LG ims have stopped error notification.

Sometimes the pop-up does not appear, but the error occurs in the background, making things worse because you cannot use your device.

It is still unclear what causes the error, but we know how to troubleshoot it, which is what the next section is about.

How to fix LG IMS that keeps stopping?

The LG ims pop-up keeps stopping, so knowing how to fix it is important. In any case, there are several easy ways to fix the LG IMS that has stopped working, and at least one of them should work for you.

  1. Uninstalling recent updates and installations

    The LG ims error pop-up may appear when updating or installing new applications. In this case, you can check the Settings app for any recent updates or installations. Uninstall them if you find any, and this should hopefully fix the LG ims.

  2. Use the hidden menu to change the IP version

    LG IMS errors can also be caused by the current IP version on your device. Using the hidden menu, change the IP version to eliminate the pop-up;

    Dial 277634#*#
    Locate and tap ‘IP version’
    Switch from ‘IPV6V4’ to ‘IPV4V6’

    If the process is interrupted, turn on flight mode, change IP settings, and turn off the mode once done.

  3. Factory reset the device

    Since factory resetting a device literally cleans it of any data, many people shun it. In the event that methods 1 and 2 do not resolve the LG ims not working on your android phone, a factory reset would be the best option. Be sure to back up your Android data first, however.

    Do this by clicking Settings, and then about phone
    Go to Factory reset
    Confirm the action by clicking erase all data.

  4. Disable the app

    Furthermore, you can disable LG Ims from the system, but you won’t be able to use Wi-Fi calling or VoLTE afterward. Follow these steps to disable it;

    Dial 277634#*#
    Select Field Test, the Modem Settings, and tap VoLTE on/off
    Restart the device to finish the process

  5. Restart your Android phone

    The most common LG issues can be resolved by rebooting the device. For example, if you see an error message that says the process com.android.phone has stopped, just hold the reboot button and confirm by restarting the device. If this step not working for you, then you can:

    Close all running apps in the background
    Long press the power button to the left or right of your LG device, In the switch off, reboot, or restart options that appear, click switch or turn off.
    Wait some time until the reboot finishes the process.

  6. Clear the LG and System cache

    After trying all of the above, you could try clearing the system cache and app to fix the LG IMS not working. Clearing the cache or data files for an individual app can fix many glitches, bugs, and app problems. The following are the steps to follow to fix the LG IMS not working or keeping popping up.

    First, go to settings
    Tap on about phone or apps, depending on your phone models
    Download the LG IMS app, clear the cache, then clear all data.
    Second, go to system, and then clear system android cache

    Alternatively, some of our users have fixed the issue by clearing the com.lge.ims.rcprovider cache!!

    To clear the com.lge.ims.rcprovider:
    First of all, turn off the airplane mode
    Go to settings
    Apps and notifications
    App info
    Click on the 3 dots above, tap show system
    Locate com.lge.ims.rcprovider and click on it
    Tap storage, then clear cache, and clear data
    Return to the app and click force stop

    If you still receive the LG IMS that keeps stopping and popping up errors, we recommend you contact LG customer support or the network provider such as T-mobile.

How to remove the LG IMS Android app?

You can remove the LG ims framework if you don’t need it. However, we do not recommend removing or uninstalling it. Installing a Custom or Stock ROM will complete the process. Both options work, but many people prefer stock ROMs.

Download it and install it, then follow the prompts to completion. When asked for the app’s name, enter LG ims.


What is an LG IMS?

LG IMS refers to the IP multimedia and voice service protocol that handles phone calls and data connections. A few users on Reddit and Twitter also reported that they’re unable to make phone calls or send messages as a result.

What is LG IMS improved App?

The ‘LG IMS’ app is a system framework built into every LG smartphone that allows them to make calls and send/receive text messages over 4G LTE and 5G networks. In other words, it’s critical for everyday use.

How do I get rid of the IMS service?

This can be done by going to Settings > Apps > find Messaging on the list > Storage > Clear Cache.

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